How long does it generally take orders to ship?
Orders are typically shipped 1-3 business days after your order is received. You will get an email when your order has shipped.
Local orders (London area) typically arrive to their destination within 1-2 business days after shipping. Most of Ontario can expect their orders within 3 business days.
Outside of Ontario and within Canada can expect their orders to arrive within 5-7 business days after shipping.
U.S + International shipments can expect to receive their orders within 10 business days from shipping date.
Please note these are just estimated shipping times and Pine + Elk is not responsible for late deliveries.
If your order qualifies for free shipping, your order will be shipped via Expedited Post.
All orders will have a tracking code so you can track your shipment.
Shipping costs vary depending on order size and shipping location. Within Canada shipping costs are generally around $15. Orders over $75 qualify for free Canada-wide shipping.
What shipping carrier do you use?
We use Canada Post for all shipments.
General Product Questions:
What is the sizing like for your clothing?
Most of our clothing is unisex sizing (except for Fireside Flannel which is women's sizing)
How do I keep my clothing looking fresh?
Hang dry! Wash in cold water + hang dry.